Shipping & Returns
Shipping Policy
Currently, we are only able to deliver orders to addresses within the UK.
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UK Standard Delivery
Free delivery on orders over £4.99, £1.99 on all other orders.
We offer tracked standard delivery on all orders over £15.99.
UK Royal Mail Tracked Delivery
Royal Mail tracked delivery available for £4.50.
We aim to process and dispatch all items the same day when ordered before 2pm Monday – Friday. Orders placed over weekends, or on public holidays, will be dispatched on the next working day.
Please note: Once an order has been placed, we are unable to update the delivery address. We are not able to deliver to PO Box addresses.
Return Policy
Unfortunately, due to the nature of our products, we are unable to offer returns or exchanges unless the items arrive damaged or defective.
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If your item had arrived damaged, or if you have any issues with your order, please contact us at customerservice@clickballs.co.uk, where we will be happy to assist you.